Thursday, 30 July 2015

Vitamap #befieldsmart

For the past 5 years Vitamap has striven to provide the best field mobility software. We take special pride in having some of the most innovative and cutting-edge technology products in the market.


When we were founded the emphasis was on being effective instantly with an exceptional product. Our role has expanded and deepened to be virtuoso in field mobility and making you - our current and prospective customers champions of your business.


It is essential to stay relevant and welcome opportunities to make progress. In the spirit of renovation, Vitamap has done just that. Today, Vitamap launches our new website and branding.

Vitamap Logo

Vitamap will continue to satisfy all existing expectations of original promise, of making life simpler for field workers, while moving forward to acknowledge the maturity, functionality, and versatility of our products and helping you #befieldsmart.



#befieldsmart Vitamap



This gives us a chance to brief you on where our leadership and you are taking the company. To stay in touch with the many ways in which we can simplify your field-operations, we invite you to visit www.vitamap.com and see the new face of Vitamap!
Also, Follow us on LinkedIn and Twitter.


May we take this opportunity to thank you for the continued support. We look forward to making your field operations smarter!   

Team Vitamap

Customer Success Series - #befieldsmart way to business transformation


Managing a growing fleet of service technicians is always a challenge and when customer expectations on Turn Around time and first time fix are high, it reaches a new level.

mEdge field service mobilityIndian arm of a leading aftermarket service provider was facing the typical challenges of hyper growth. Increasing  volume, expanding field team and an ever growing customer demand. Lack of real time visibility of operations, coupled with high coordination overhead was causing an impediment for profitable growth.

mEdge service mobility platform provides the perfect solution to address this gap and enable them to flourish with confidence.

Solution enabled automating of the complete field workflows, accurate data capture and location intelligence to all business transactions.

Flexible and configurable workflows in mEdge ensured that all the complex workflow needs on field for the technicians are taken care to the T. From status updates or part collections to service report capture all the configurations were in place in double quick time.

mEdge Field Service Mobility PlatformGiven the nature of service industry where spare part tracking is a critical requirement, mEdge ensured part level status and data collection for each service task. With the inbuilt web service API interface, integration to customer CRM was a smooth affair.

Once the solution is rolled out to the 500+ strong team, customer is expected to reap the full benefits of the mEdge platform in a very short time and ensuring strong and profitable growth in the years to come.

They join the growing set of businesses adopting the #befieldsmart way to business transformation and success.

- Prasad Nagalapura
@_prasad_