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Showing posts from September, 2015

What's New in Sep 2015 - Support for Microsoft Dynamics NAV

It’s always been our belief that success of enterprise field mobility or workforce mobility initiatives has significant level of dependence on enterprise backend integration.

Ability of enterprise mobility systems to provide access to business process/customer data while on the field in real time and also ensuring field data flows back to enterprise systems in real time is a critical decision factor for CIOs/IT managers while planning the mobility initiative.

Keeping this in mind our middleware Cloudtrac APIs have evolved over a period to ensure easy and quick integration. Support of JSON as well as webservice API ensures support for both newer generation systems as well as legacy systems which have served enterprises for a significant time.

Off the shelf support for leading CRMs/ERPs is a critical feature we have been working on. We are happy to announce the support for Microsoft Dynamics NAV.

Microsoft Dynamics NAV is a global enterprise resource planning (ERP) solution that provides s…

Customer Success story - Real time data and process continuation through Enterprise Backend integration

When a leading photobook company started to scale their field sales presence, they began to face typical challenges of rapid growth ;
Unable to map sales goals with day to day operations Slower response from management in the operation aspects due to delayed data availability Lack of real time customer data to Sales officers in field during their visits Accountability of Field Executives of their visits customers, travels and check in details

It was critical to bring in an enterprise workforce mobility solution to ensure sales effectiveness and a steady growth.

Vitamap’s mEdge, provided a perfect combination of ready to use templates, customization to fit the sales process and API to integrate with Enterprise backend systems.

Each of the sales officers are enabled with mEdge to plan and update their customer visits, access to real time customer information on order status and shipment information. Cloudtracs open JSON APIs ensured that all the business process data captured were updated in E…