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Showing posts from July, 2015

Vitamap #befieldsmart

For the past 5 years Vitamap has striven to provide the best field mobility software. We take special pride in having some of the most innovative and cutting-edge technology products in the market. When we were founded the emphasis was on being effective instantly with an exceptional product. Our role has expanded and deepened to be virtuoso in field mobility and making you - our current and prospective customers champions of your business. It is essential to stay relevant and welcome opportunities to make progress. In the spirit of renovation, Vitamap has done just that. Today, Vitamap launches our new website and branding. Vitamap will continue to satisfy all existing expectations of original promise, of making life simpler for field workers, while moving forward to acknowledge the maturity, functionality, and versatility of our products and helping you #befieldsmart . This gives us a chance to brief you on where our leadership and you are taking the

Customer Success Series - #befieldsmart way to business transformation

M anaging a growing fleet of service technicians is always a challenge and when customer expectations on Turn Around time and first time fix are high, it reaches a new level. Indian arm of a leading aftermarket service provider was facing the typical challenges of hyper growth. Increasing  volume, expanding field team and an ever growing customer demand. Lack of real time visibility of operations, coupled with high coordination overhead was causing an impediment for profitable growth. mEdge service mobility platform provides the perfect solution to address this gap and enable them to flourish with confidence. Solution enabled automating of the complete field workflows, accurate data capture and location intelligence to all business transactions. Flexible and configurable workflows in mEdge ensured that all the complex workflow needs on field for the technicians are taken care to the T. From status updates or part collections to service report capture all the configu