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Showing posts from September, 2014

Smart Water-Power & Internet Public utilities for the city of tomorrow; TiE Event update

Internet of Things; A future of possibilities SIG IoT brings you : Smart Water-Power & Internet Public utilities for the city of tomorrow?  was an interesting and timely event was organised by TiE on 11th Sep, 2014 ( Event Link ) .  Event had a very good response with full participation from enthusiastic entrepreneurs and ecosystem players. Speakers were from Intel, Bosch, Infosys, Cisco, Mindteck and provided insight into the possibilities and the future ahead. Each of the speakers spelt out their viewpoints on urbanisation, problems faced and possible solutions. The event was well moderated by Dr. Ashwin Mahesh, Founder, Mapunity . it was followed by Q&A. There was active participation from the audience as well. Rapid urbanisation of cities: India is nearly one-third urbanised. The urban trend will further accelerate manifold as the economy growth happens. So, the future will see more migration of people to Urban areas which will put enormous pre

Smart wearables: growth and impact on field service

Wearable devices are the most discussed technology trend currently. Any computing device  that you can attach to your body is a wearable, e.g. a bluetooth headset. However devices like smart watches and head mounted displays are true wearable computers. They bring contextual information to the fingertips of the user.  Wearables may very well be the next game changers after (or along with?) smartphones for enterprises. Android, the most popular mobile operating system, is now available for wearable devices. LG, HTC, Samsung and recently Motorola with their Moto-360 smartwatch, have partnered with Google for wearable production. There is a fantastic ecosystem for ubiquitous computing in the form the PlayStore & cloud connected apps and low-energy bluetooth. This is evident in the adoption rate among consumers: 2.5 million Android users owned a wearable in February 2014 alone. With Apple Watch announced and expected in early 2015, the wearable industry looks exciting and the

The Indian Enterprise Software Product Story

The Indian Enterprise Software Product Story dates back to early 90’s when it was an ‘underground’ movement. The last few years have witnessed a significant broadening of industry base by software products being developed and monetised across multiple market segments and verticals. The industry is heading towards building global ecosystems and eventually outward investments. Players have identified niche addressable markets and paired it with unique business models to achieve Y-o-Y growth rates of over 30-40%.  Driver include focus on greater customer services, cost savings and incorporation of emerging technologies into solutions such as mobility, social, cloud and information management. A detailed infographic with the key drivers and focus areas is presented here . Data in this infographic is based on the analysis of 213 Indian software products and the companies that owned them. These companies were analysed in the NASSCOM-Frost Sullivan product Excellence

Last Mile Delivery in e-tailing

The opportunities for e-retailing - in fact, e-commerce in general- are well documented: rising incomes, young population with high aspirations, close link with technology and the rise of facilitators such as internet,mobile penetration and COD facilities. The sheer speed at which the market is growing defies expectations. With increased success comes increased order volume, lines per order, complexity in payment and an inevitable need to automate. Maybe in some futuristic world, online will be more or less like the real world, where shoppers will transact with the same ease they do in the current physical world. However, there are miles to cover in terms of payment challenges viz, last mile delivery visibility, returns management and SLA adherence before we thrive in such a world. Our in-house research suggests that processes and systems have evolved to the point where the product leaves the warehouse for the final leg of delivery. However, there are blind spots in terms of

Field force Mobility in 2014; The Way Ahead

Service organizations are constantly looking for ways to make their staff more efficient, provide better service to their customers and improve profitability. Mobility helps service organizations resolve issues faster, enabling them to attend to requests immediately. The domino effect of this prompt response to a customer request has a high impact across the eco-system. Research suggests an effective mobility solution can improve overall productivity by 30-40%, and profitability by 20-25% for the service organization. A world of opportunity lies in the confluence of field service and mobility. More than ever, businesses are aiming for better visibility and efficient operation of field service force. Gaps in the existing system can be addressed simply by integrating with mobility enabled technology.According to Gartner, by 2018, 70% of mobile workers will use a tablet or a hybrid device with tablet-like characteristics. Aberdeen predicts that 82% of leading service organizations