Thursday, 5 March 2015

Mobility in field service gaining traction in 2015

A team that is smart, fast and can turn thoughts into action would have been a mirage in field services if not for automation. Now, more than ever separate strings of information can be tied together to make a field executives life easier. A recent report by Field Service USA 2015 acknowledges the opportunities for mobile devices to play a pivotal role in automation.

Field Service in India

To deliver connected, personalized services that exceed customer expectations, companies must invest in tools that provide information anytime, anywhere, any device to those in contact with the customer. In the survey, nearly a third of the respondents agreed that mobile technology was the need of the hour to ensure increased visibility and continuous improvement.
Enterprise Field Mobility 2015

According to Aberdeen’s Field Service 2014: Access to the Right Information Empowers a Results-Driven Workforce report 70% of the executives are mandated to increase field efficiency. Ability to capture information and relay it to other teams in real time is what will set your field services apart.

Our internal market research corroborates the findings above as we see more and more enterprises in product service, retail, e-commerce & consumer internet  striving to bring more efficiency and agility in their last mile through adoption of mobility solutions.

A well-orchestrated field operation is dependent on availability of information at all times to all parties involved - customers,field executives and back office managers. Organisations must aim to resolve customer issues and not just schedule a field visit.

Vitamap - "Enterprise Startups to Watch In 2015" by CIOReview !

At Vitamap we are thrilled to be featured as Enterprise Startups To Watch In 2015 by CIO Review.  It is a privilege to be part of this group of start-ups which are pushing the boundaries of technology and innovation to the next level.

Enterprise StartupsIn editor’s own words
“We at CIOReview are more than optimistic as we showcase to you the startups that are going to make change for India in 2015. Through our panel of CXOs and industry experts we have put together the roll of honor in recognition of organizations that are redefining innovation in India. These companies are sure to make it big sooner or later, most probably sooner as we have recognized them not only for their unique products, but for their stellar working methodologies” - March 2015 CIOReview India Magazine

Vitamap is a pioneer in developing field force solution, We strive to bring the right information at the right time to the mobile worker” says Guru our CEO in the interview featured in the Mar 2015 edition.  You can read the full article here

The web edition of the magazine is available here (page 106-107)

A big thank you going out to the team, customers and our partners in making this happen. The recognition comes with responsibility to strive harder and build compelling solutions to exceed our customer expectations in the year ahead !

- Prasad

Vitamap at NASSCOMs 25th Anniversary : I.T = India Tomorrow

As a compelling endorsement to the Indian IT industry, Hon’ble Prime Minister Shri Narendra Modi addressed the delegates at NASSCOM’s 25th Foundation Day at Delhi on the first of this month.

Our CEO, Guru Anand was thrilled to be a part of the occasion. NASSCOM recognised veteran leaders Azim Premji of Wipro and  Narayan Murthy of Infosys. Future leaders Naveen Tiwari @InMobi, Ambiga Dhiraj @Mu Sigma, Vijay Shekar Sharma @Paytm and Kunal Bahl @Snapdeal were felicitated by the PM at the event.

In his electrifying speech, the PM lauded NASSCOM as a vital ecosystem enabler that has made India a technology powerhouse in the last 25 years. Contrasting infrastructure developments and virtual development, he called for the next Google of the world to emerge out of India.

In his acute observations were the realities of a burgeoning market and the 100 crore Indians who are or soon will be mobile first and the need for applications that brings citizens closer to governance and vice versa. 

"Sooner you look at creating innovative mobile apps, the quicker you will capture the market”

Conforming to the theme, Innovate for India - he stressed on providing global solutions in the cyber security space.Citing examples of e-governance, the PM encouraged the Indian IT community to consider the flourishing $3 trillion tourism market to inspire the rest of the world with virtual museums.He was full of ideas for the entrepreneurs at the event starting with cloud godowns, cloud lockers and e-libraries to equip the next generations.

The India of tomorrow will continue to be IT rich with the government envisioning many IT centric programs, be it Make in India, 100 Smart cities or Jan Dhan Yojana. The PM called for innovators to concur with the government as we inch closer to realizing the digital Indian dream.

Vitamap at NASSCOM Event