T hese are unprecedented times, as enterprises look to navigate through a tough business environment caused by Covid-19. The pandemic has paralyzed several businesses, thrusting CIOs & business leaders to the center stage with some major challenges before them - including becoming caretakers of customers, enablers of employee experience and hand-holders of business operations in a time of crisis. The onus has fallen on CIOs & business leaders to provide scale and flexibility to businesses by ensuring seamless remote working, high-level support to customers and partners, risk management and security of the company’s assets. However, the situation also gives them an opportunity to be change leaders and drive digital transformation-led initiatives across their organizations. In simple words "Digital transformation is generally viewed as an aggregation of modern tools and processes leveraged to solve business problems and satisfy customers." “Fifty-nine percent of 373 IT ...