Skip to main content

Posts

Showing posts from December, 2024

Integrated Invoice & Quotation Automation in Field Service Delivery with Cloudtrac platform : Success Story

In today’s fast-paced business landscape, managing high volumes of invoices and quotations efficiently has become a cornerstone of success. While many solutions focus on large-value transactions, there’s a critical gap in addressing smaller-value invoices generated at scale. With Vitamap’s Cloudtrac solution , we aim to bridge this gap by creating value through automation—enhancing efficiency, reducing turnaround times (TAT), and eliminating manual errors. Managing high volumes of low-value transactions is challenging due to manual data entry prone to errors, fragmented systems with limited integration, lengthy approval processes, and a lack of scalability to handle growing demands. These inefficiencies lead to higher operational costs, delays, and diminished customer satisfaction. Cloudtrac Approach: Integrated Invoice & Quotation Automation By extending Cloudtrac’s capabilities to include the commercial aspects of invoice and quotation management, we offer businesses a one-stop s...

Automatic Safety compliance through AI-Driven PPE validation in field service

  We’re excited to share the success of our new AI features and services and their recent trial involving an innovative AI-driven feature within our Cloudtrac Platform's FSM solution. This trial focused on validating field engineers’ compliance with personal protective equipment (PPE) requirements using selfie images captured via our mEdge app. Need for Compliance Ensuring that field engineers adhere to safety protocols is critical in high-risk environments while perfroming service activities like preventive maintainance or breakdown service at customer locations. Challenges Traditional methods for verifying PPE compliance were prone to errors , with large volumes of service activities & FSR reports of engineers to be manually verified. Mostly this activity was sampling based with manual checks, causing manual overhead, sampling errors and non compliances being left unchecked. To address this our customer partner was looking for a reliable and scalabe solution integrated into ...