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Showing posts with the label Sales force effectiveness

Customer Success story - Real time data and process continuation through Enterprise Backend integration

W hen a leading photobook company started to scale their field sales presence, they began to face typical challenges of rapid growth ; Unable to map sales goals with day to day operations Slower response from management in the operation aspects due to delayed data availability Lack of real time customer data to Sales officers in field during their visits Accountability of Field Executives of their visits customers, travels and check in details It was critical to bring in an enterprise workforce mobility solution to ensure sales effectiveness and a steady growth. Vitamap’s mEdge, provided a perfect combination of ready to use templates, customization to fit the sales process and API to integrate with Enterprise backend systems. Each of the sales officers are enabled with mEdge to plan and update their customer visits, access to real time customer information on order status and shipment information. Cloudtracs open JSON APIs ensured that all the business pr...