2015 is just rolling in and we are happy to share updates on our new customer roll outs. Each prospect brings in a unique set of problems for us to solve and an opportunity to learn. We feature here our Field Service Mobility solution mEdge success stories of two customers with completely different business needs. Last Mile Retail Delivery with ePOD : A leading Retailer from South India adopted mEdge to address their last mile product delivery and cash collection needs for their operations. In addition to last mile automation, the system keeps the retailer engaged with their customer through real time SMS communication on delivery schedule, real time location of delivery executive, delivery closure (who collected and when) and payment collection acknowledgements. Store coordinators are enabled with real time location insight of their delivery team helping in coordination and effective communication with the customer. In a new way of doing business the retailer has been e...

2014 has been a good year for enterprise mobility. Industry experts predict 2015 to be the year that enterprise mobility not only arrives, but flourishes to deliver and fuel further innovation enabling even more mobile first environments. With the release of new devices Nexus 6, i-Phone 6, Samsung One-note and mobile platforms i-OS6, Lollipop towards the end of last year mobile technology next year looks like it’s full of possibilities. We can expect to see fresh and original apps revealed over the next twelve months. We take a look at the year to come, bringing the key developments in Enterprise Mobility and Field Force during the course of the year. 2015 is the year for enterprise mobility that signal the arrival of mobile work tools: -More enterprise apps will have the ability to work offline. Over the last year we’ve witnessed increased adoption of user-led mobile enterprise apps, catering to employees who want more than legacy apps shrunk for mobile screens. -70% of ...

3 changes in Enterprise Mobility in 2014 Enterprise mobility remained a buzzword in IT for most of the year. With most CIOs recognizing mobility as the power to transform business processes, improving efficiency and productivity and hence, high on list of priorities according to Ovum’s trend-to-watch report. → Multiple screens but mobile first As predicted, mobile workers commonly used multiple screens to get their job done and collaborate with colleagues back in the office. But, mobile first trend matured as mobile devices became the first point of contact between enterprises and its customers, suppliers and employees. Combined with social and cloud applications this has brought in new ways of functioning among mobile workers. → The driving force? Apps! Enterprise mobility moved away from e-mails to managing core tasks on mobile devices. Apps were driving the evolution as a core part of the enterprise IT application stack. It is no longer a pure mobility pro...

Geolocation technology is at an exciting point in its relatively short history as its services are popping up for consumers and enterprises alike.In the last decade, we have seen great advances in geolocation and digital mapping with the rise of Google Maps, Google Earth, Mapbox and many other services. It is one of those innovations that is making its mark on the enterprise and making companies rethink field service. It is beginning to play a pivotal role in the current Field Service Mobility Systems as it enables real time monitoring and unified perspective of field operations. GPS navigation devices and mobile applications have become ubiquitous, we find them in cars, on tablets and smartphones. Geolocation is natively supported by browsers with the help of Geolocation APIs, allowing applications to detect and track the device's (field worker or even assets) location. The GPS chip inside a smartphone uses satellite data to get accurate position which is then mapped by appli...