We recently achieved a successful collaboration with one of our long-standing customer partners by integrating our Cloudtrac platform with their internal SAP system. This integration has set the stage for future expansions and enhancements, enabling greater efficiency and value in their day-to-day operations. Integrating SAP systems with cloud platforms enables seamless data exchange, scalability, and cost efficiency by reducing dependency on on-premise infrastructure. It enhances security, ensures compliance, and provides access to advanced technologies like AI and analytics, fostering innovation and agility. Cloud integration improves performance, availability, and user experience by enabling real-time access, automation, and mobile-friendly solutions. As a result, businesses benefit from faster decision-making, streamlined operations, and reduced IT maintenance, allowing teams to focus on strategic growth. In the current service delivery process, various SAP activities and upda...

Machine & Tool Industry and OEMs face numerous operational challenges, from equipment maintenance to efficient customer service. Implementing smart solutions like Cloudtrac & mEdge can significantly enhance efficiency, reduce downtime, and streamline workflow management. Here are some key solution Automations  that can help optimize their operations. Corrective and Preventative Maintenance Effective maintenance is crucial for ensuring machine/tool longevity and performance. By managing the OEM install base, tracking incidents, and overseeing site operations , manufacturers can minimize unexpected breakdowns and maximize productivity. Preventative maintenance strategies further help in reducing costly repairs and improving machine uptime and performance. Work Order Management Automating work order management allows machine/ Tool manufacturers and OEMs to streamline service requests, assign tasks efficiently, and track job completion in real-time. This reduces manual pape...

We are excited to share our new engagement  with a leading telecommunications company , from India , marking a significant milestone in our journey toward innovation and industry leadership. This strategic move enables us to leverage our expertise in digital transformation & field service automation , equipping the newly integrated network with Cloudtrac platform with advanced automation . By transforming their service delivery operations optimizing operational efficiency, we are set to drive customer experience to a notch higher. Together , we are building a stronger, smarter, and more agile telecom service ecosystem, helping the enterprise to enhance their operations and changing their approach in delivering next-generation digital solutions to customers. In the fast-paced world of telecommunications, network performance is everything. To ensure seamless connectivity and top-tier service, Telecommunication field engineers need a reliable tool to assess and analyze net...

The telecom industry is evolving at an unprecedented pace, with rapid network expansions and the deployment of advanced technologies. However, the traditional approach to Installation and commissioning remains complex, time-consuming, and resource-intensive. This is where Vitamap's Cloudtrac No Code/ Low code proces automation platform is transforming the game, enabling automation that simplifies processes, enhances efficiency, reduces cost, provides realtime visibility and accelerates deployments. By leveraging Cloudtrac platform , telecom operators can streamline and automate the installation and commissioning process. With Automated Workflows & Task Management Cloudtrac Solution enables the creation of automated workflows to schedule, assign, and track installation tasks. Field engineers can receive real-time updates, ensuring smoother operations and quicker resolution of issues. Cloudtrac platforms seamlessly integrate with their existing backend management systems , e...

  Experience seamless end-to-end digital Extended Warranty Service management for OEM 's . Streamlining their processes, offering paperless processes from inventory generation of the extended warranty to partner allocation and end-user sales, complete with digitized registration, real-time inventory tracking, entitlement generation, partner categorization, multi-role pricing, and decision-driven Management Information System reports—all in an intuitive, user-friendly Cloudtrac platform designed for scalability. Transform your operations with a comprehensive Digital Service-in-a-Box solution tailored for Extended Warranty Service Management for enterprises especially OEMs. Streamline processes, enhance efficiency, and deliver exceptional user experiences with these key features: This enables enterprises to go paperless, From generating extended service inventory to allocation for partners and sales to end users, every step is fully digitized. Simplify processes like registration...