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Success Story - Streamlining mobile telecom network signal testing field service automation

We are excited to share our new engagement  with a leading telecommunications company , from India , marking a significant milestone in our journey toward innovation and industry leadership. This strategic move enables us to leverage our expertise in digital transformation & field service automation , equipping the newly integrated network with Cloudtrac platform with advanced automation . By transforming their service delivery operations optimizing operational efficiency, we are set to drive customer experience to a notch higher. Together, we are building a stronger, smarter, and more agile telecom service ecosystem, helping the enterprise to enhance their operations and changing their approach in delivering next-generation digital solutions to customers. In the fast-paced world of telecommunications, network performance is everything. To ensure seamless connectivity and top-tier service, Telecommunication field engineers need a reliable tool to assess and analyze netw...

Case study - Scaling Telecom power Installation & Commission (I&C) operations with Cloudtrac platform

The telecom industry is evolving at an unprecedented pace, with rapid network expansions and the deployment of advanced technologies. However, the traditional approach to Installation and commissioning remains complex, time-consuming, and resource-intensive. This is where Vitamap's Cloudtrac No Code/ Low code proces automation platform is transforming the game, enabling automation that simplifies processes, enhances efficiency, reduces cost, provides realtime visibility and accelerates deployments. By leveraging Cloudtrac platform , telecom operators can streamline and automate the installation and commissioning process. With Automated Workflows & Task Management Cloudtrac Solution enables the creation of automated workflows to schedule, assign, and track installation tasks. Field engineers can receive real-time updates, ensuring smoother operations and quicker resolution of issues. Cloudtrac platforms seamlessly integrate with their existing backend management systems , e...

Automation of Extended Warranty Services Management for Enterprises

  Experience seamless end-to-end digital Extended Warranty Service management for OEM 's . Streamlining their processes, offering paperless processes from inventory generation of the extended warranty to partner allocation and end-user sales, complete with digitized registration, real-time inventory tracking, entitlement generation, partner categorization, multi-role pricing, and decision-driven Management Information System reports—all in an intuitive, user-friendly Cloudtrac platform designed for scalability. Transform your operations with a comprehensive Digital Service-in-a-Box solution tailored for Extended Warranty Service Management for enterprises especially OEMs. Streamline processes, enhance efficiency, and deliver exceptional user experiences with these key features: This enables enterprises to go paperless, From generating extended service inventory to allocation for partners and sales to end users, every step is fully digitized. Simplify processes like registration...

An End-to-End Mechanism for Part Genuineness Check and Registration via QR Codes

Few of the critical challenges that the enterprises and OEM 's face is ensuring the authenticity of their product components is crucial in today's interconnected and fast-paced market. As the part is sold via their partners or third party vendors, they would want to have the knowhow about the end users, where did the particular part was used by the end users, This feature provided through QR Code & Cloudtrac portal allows the end user to check for the Genuinity & ends up registering the purchased product. To address this need, we introduced an end-to-end mechanism that leverages QR codes to verify the genuineness of part serial numbers while enabling effortless registration. Here's how the system works Unique Serial Numbers and QR Codes Each product part is assigned a unique serial number, which is paired with a corresponding QR code. This QR code is affixed to the packaging, providing a seamless method for identification and verification. Each serial number is scan...

Integrated Invoice & Quotation Automation in Field Service Delivery with Cloudtrac platform : Success Story

In today’s fast-paced business landscape, managing high volumes of invoices and quotations efficiently has become a cornerstone of success. While many solutions focus on large-value transactions, there’s a critical gap in addressing smaller-value invoices generated at scale. With Vitamap’s Cloudtrac solution , we aim to bridge this gap by creating value through automation—enhancing efficiency, reducing turnaround times (TAT), and eliminating manual errors. Managing high volumes of low-value transactions is challenging due to manual data entry prone to errors, fragmented systems with limited integration, lengthy approval processes, and a lack of scalability to handle growing demands. These inefficiencies lead to higher operational costs, delays, and diminished customer satisfaction. Cloudtrac Approach: Integrated Invoice & Quotation Automation By extending Cloudtrac’s capabilities to include the commercial aspects of invoice and quotation management, we offer businesses a one-stop s...