A re you tired of manual billing processes that eat up your time and lead to costly errors? Imagine a system where reports are readily available with automatically calculated prices, revenue leakage is a thing of the past, and manual work is reduced by a whopping 90%. Welcome to the world of Vitamap's Cloudtrac platform with an automated customer billing module. Adopting this feature can transform your billing operations. This robust system can handle both service and spare part billing seamlessly, all within a single platform. This eliminates the hassle of separate systems and ensures everything is consolidated. Service billing is carried out for Corrective Maintenance & Preventive Maintenance tickets & this will be for the charged calls for every service related visit. This is allocated automatically based on the customer master. Spare billing is carried out only for Corrective Maintenance visits. This is done based on the parts consumed by the customer. Option is provide...

Preventive Maintenance (PM) is crucial for ensuring the long-term health and efficiency of café equipment. A well-structured PM process not only minimizes downtime but also extends the life of critical assets. To enable a seamless and accountable PM workflow, we’re introducing a digital-first approach using equipment-specific PM dockets, asset management, and technician-led updates through the Cloudtrac platform . Here's a detailed look at how this system will work: 📁 PM Dockets Tailored to Each Equipment 👇 For every piece of equipment installed in a shop, a unique PM docket will be generated based on the Asset Master . The Asset Master serves as the foundational data source, defining asset types, models, and their respective preventive maintenance schedules. These dockets will include all relevant information such as equipment type, location, model, make, and PM frequency (monthly, quarterly, etc.). 🛠️ Ensuring Accurate Asset Information 👇 To maintain the integrity of the PM p...

We’re excited to announce that one of the world’s leading power OEMs having adopted Vitamap’s Cloudtrac platform to automate and streamline its operational workflows have added another feather to their transformation journey. Leveraging Cloudtrac’s open APIs, the OEM has successfully integrated with the Snowflake Data Cloud—unlocking real-time, data-driven insights and significantly enhancing operational visibility across its global operations. Unifying Operations Through Data-Driven Innovation Snowflake, a fully managed and highly scalable platform, powers the AI Data Cloud by seamlessly connecting businesses across the globe. It enables enterprises to store, analyze, and productize data with speed and security—at any scale. Leveraging Snowflake’s capabilities, global teams will now be able to integrate and access transaction data from country-specific systems like Cloudtrac without manual intervention. Real-Time Integration with Cloudtrac APIs Vitamap’s Cloudtrac platform is enginee...

In today’s fast-paced, digitally connected world, manual inventory tracking is no longer sufficient—especially for Authorized Service Providers (ASPs) tasked with maintaining efficient and responsive service operations. The need for streamlined, intelligent, and automated inventory management systems is critical for driving speed, accuracy, and cost-efficiency across service delivery networks. Enter digitized inventory management —a game-changer in enabling ASPs to automate and optimize their service delivery operations. An End to End digitized process control & real time stock visibility solution for Authorized Service Partner & Partner Stock management for OEM service delivery for In Warranty, Out of Warranty & Annual Maintenance Contract stock. Service to Inventory mapping to maintain accurate parts/inventory usage & Improve Warranty, AMC & OOW cost visibility  Reduce manual overhead, automated flows, improve team productivity and reduce paper overhead with d...

We recently achieved a successful collaboration with one of our long-standing customer partners by integrating our Cloudtrac platform with their internal SAP system. This integration has set the stage for future expansions and enhancements, enabling greater efficiency and value in their day-to-day operations. Integrating SAP systems with cloud platforms enables seamless data exchange, scalability, and cost efficiency by reducing dependency on on-premise infrastructure. It enhances security, ensures compliance, and provides access to advanced technologies like AI and analytics, fostering innovation and agility. Cloud integration improves performance, availability, and user experience by enabling real-time access, automation, and mobile-friendly solutions. As a result, businesses benefit from faster decision-making, streamlined operations, and reduced IT maintenance, allowing teams to focus on strategic growth. In the current service delivery process, various SAP activities and upda...