According to Aberdeen, only 68% of average users are satisfied with the relevance of analytical capabilities to their job roles.
Self-serving Business Intelligence
Relevant & Accessible
Linking Customer Feedback to Employee PerformanceAccording to Aberdeen, 56% of leaders provide real-time measurement of field service performance to employees, and 44% associate field workers compensation to these performance-based metrics. Using this benchmark information helps employees drive change and innovation within the company.
The tangible insight provided by analytics teamed with the obvious advantages of a mobile based solution can accelerate problem identification and resolution. It also generates a sense of ownership in co-ordinators who are able to see the effect of their job and foster a culture for data-first innovation.