Thursday, 27 August 2015

Customer Success Story Series : Sales mobility for Home appliances leader


In the home appliances business it is imperative to build a great relationship with your dealers on the ground, the ones who sell your product and provide real connect to customers.


In order to accomplish this, brands typically have a foot on street team that visit the dealers spread across the geography on a regular basis. The connect between the foot on street sales team and the dealers is a critical success factor.


This home appliances brand had the typical challenges of any foot on street team,


  • Vitamap
    Challenges
    Need for customer specific data at the site
    • Order status, payments, issues
  • Need to process orders at site
    • Take orders, provide discount information
  • Lack of visibility of field operation and their activities
    • Are the field team following their visit plan?
    • Why are customers not paying on time? Etc.,


These challenges if not mitigated quickly could snowball to affect the market share and business growth.


Our Client identified that and in order to address the challenges and ride the growth wave it was critical to adopt field mobility platform addressing their needs quickly and effectively.


Vitamap’s mEdge platform provided an exact solution and was an excellent fit to the needs of their roadmap.


Along with addressing all the needs mentioned,


  • mEdge was easy and intuitive to onboard and use for the field team
  • Quick and on the fly customization ensured adoption to business process
  • Integration of master data from backend ERP (manual/API) allowed bringing in host of customer data to field teams in real time
  • In built location intelligence enabled accurate daily route information along with customer adherence


Testimonial - Vitamap - mEdge #befieldsmart
With the adoption picking pace, customer is seeing real value through


  • Assured visit compliance to customers
  • Happy customers with insight into the order status and payments
  • Real time order collection on field







A combination of customer's intent to #befieldsmart and Vitamap’s technology and support will create significant and long term value to all the stakeholders across this organization in the years to come. 

- Prasad Nagalapura
@_Prasad_

35 comments:

  1. Businesses rarely have as many appliances as homes do, although, some businesses can require the same appliances only in more heavy-duty models. For example, in your home, the coffee maker is usually only turned on and run once in the morning.

    ReplyDelete
  2. Wonderful learning guys I’m a fan of your website.Topten.shopping

    ReplyDelete
  3. It is in fact an exemplary masterpiece.
    http://mthruf.com

    ReplyDelete
  4. Most local small business doesn't seem have a lot of time to maintain proper marketing for their concern. Small Business CRM Reviews

    ReplyDelete
  5. This is great, That's a great website, it really is what I was looking for, thank you for sharing!
    growth hacking agency amsterdam

    ReplyDelete
  6. Charmingly dumbfounded to see this meshwork of surprising words.
    natural gas grills

    ReplyDelete
  7. Delighted in everything about this great blog. Extraordinarily how the author has imparted life to it.
    thetopfinds.com/

    ReplyDelete
  8. This comment has been removed by the author.

    ReplyDelete
  9. This comment has been removed by the author.

    ReplyDelete
  10. Make sure that you have expelled the majority of the salt from the toaster before you proceed onward to cleaning the outside of the toaster. top 5 toastmaster machines

    ReplyDelete
  11. When you have a reasonable photo of your deal, the deal procedure, and how you bring the deal to a close, begin clicking around the Internet.sales automation

    ReplyDelete
  12. informative post! I really like and appreciate your work, thank you for sharing such a useful facts and information about manual worker pay strategies, keep updating the blog, hear i prefer some more information about jobs for your career hr jobs in hyderabad .

    ReplyDelete
  13. The home apparatuses are stuffs which are utilized to for cooking, cleaning, washing, clothing and different capacities which are done in each home. https://homyden.com/mexican-bean-beetle-identify-prevent-get-rid-mexican-bean-beetles

    ReplyDelete
  14. What takes after, are some basic home apparatuses that can help make your home keeping more productive and your life more agreeable. top rated combo grill

    ReplyDelete
  15. If buying the most recent model doesn't make a difference a considerable measure to you then congrats! You fit the bill for monstrous funds on your next apparatus buy. choose portable table saws

    ReplyDelete
  16. Coordinating dark and keeping in mind that hued apparatuses can help with organizing a space. A great style incorporates the stainless steel units. who makes the best gas fireplace inserts

    ReplyDelete
  17. This blog is so rational. Left its readers stun.
    Home Awakening

    ReplyDelete
  18. While nothing beats a jog outdoors, treadmill 2018 come closest to simulating the experience, and are one of the best options when it comes to fitness equipment, for those who need to keep a check on proper cardiovascular functioning.

    ReplyDelete
  19. I admit, I have not been on this web page in a long time... however it was another joy to see It is such an important topic and ignored by so many, even professionals. I thank you to help making people more aware of possible issues. Sales

    ReplyDelete
  20. In all kinds of businesses, it is imperative to build a great relationship with your clients. A productivity app for sales people can help you with that!

    ReplyDelete
  21. Keeping a home clean is a lot of work and making sure that you have the right tools is so important and can make the job easier and quicker. http://www.montebello-garagedoorrepair.com

    ReplyDelete
  22. The blog is a limelight for people.The more I read, the more I fell deep into it.
    best home coffee makers

    ReplyDelete
  23. Home kitchen appliances are made from good appliance manufacturers in the world. Some of these manufacturers are international brands that constantly improve the conveniences of the home.click over here

    ReplyDelete
  24. This comment has been removed by the author.

    ReplyDelete
  25. Very interesting article for read. Definitely a nice and more informative.Excellent topic Thanks for sharing.. whats the best halogen oven

    ReplyDelete
  26. I ‘d mention that most of us visitors are endowed to exist in a fabulous place with very many wonderful individuals with very helpful things.fire and safety courses in chennai

    ReplyDelete
  27. Thank you for the valuable information. Also I work this category https://euappliancerepair.com. Thanks a lot for enjoying this helpful article with me. Looking forward to another great article. All the best!

    ReplyDelete
  28. A blog that mushroomed from visual illumination.
    Gas engineer near me

    ReplyDelete
  29. Superlative style of forming that each new blogger tries to have.
    small kerosene heaters

    ReplyDelete
  30. Tri walkers also are known as three-wheeled walkers are the perfect solution if you need a walking aid to provide you with extra support when walking and can be used both indoors and outdoors for short and long distances. Choose from our vast collection of tri walker it will help you to go anywhere.

    ReplyDelete
  31. Been searching for such an astonishing web diary like this for a long time.
    House removals

    ReplyDelete
  32. VolgoPoint have top quality Home Appliances on international level with bulk of different products. We offer world-class and exquisitely products and creating strong relationship with local and international market.

    ReplyDelete