Skip to main content

Actionable Insights at your fingertips with all new Self Service Dashboard

Dashboard is the first thing to be sighted when you login to cloudtrac. Like a friend it takes you around the system giving you an overview of live events.
Today we are really excited in the release of brand new capabilities providing you with an improved cloudtrac dashboard interface with better insights and accessibility into the field data.

New additions
  • User self service ⇒  Visualize the way you want
  • Role based Dashboard ⇒ Different analytical insights for different needs
  • FE Dashboard in mEdge ⇒ Enable analytical insight on the move
  • Click to view and download underlying data from widgets ⇒  Dive deep to know the exact data causing that deviation
  • New Widgets and many more being added ⇒ Different perspectives to easily arrive at actionable decision

User self service
We have opened up self service interface for all the administrative users to design their own dashboards. For an admin user, We have opened up a list of widgets from where user is allowed to add new widgets to the dashboard, remove any existing widget from it and also rearranging the position of the widgets.

Example Widgets available and their insights

  • Activity data widgets including data specific to type of activity, status, age and executive specific to name a few.
  • Location details widgets like Executive locations, Distance travelled by the executives,..
  • mEdge and Phone details in the form of battery status, Mobile OS/handset information,Location Status (ON/OFF/ERROR)
  • Attendance and Executive details widgets with mEdge version and other related data
  • Support for account specific master data widgets.
  • Above widgets are provided using Heatmaps, Donut / Pie charts, Stacked bar charts, Area Charts, Horizontal bar charts and many more to come.

Role based Dashboard
New addition to the filters, role based dashboards. This is to provide a better insight into the data by enabling the users with widgets specific to a Field Executive or Hub/Region or Admin.

FE Dashboard in mEdge

Taking advantage of the existing field data and engaging the employees by giving them access to view and analyze the same with the help of user friendly widgets. This will open up a platform for sharing employee performance metrics and other details of the field.  
We are trying to help our customers by providing a Field Executive specific dashboard that can be configured in mEdge.
Below is the sneak peak into the same. What are you waiting for ? Speak to your account manager for the upgrade.

Click to view and download underlying data

Widgets have been boosted with new feature that allows the user to click on the table cell or chart. This takes them to a table with the complete data and also allows them to sort, search and download the pivoted information as a csv file for further analysis.

We trust our users will be benefited by the new insight being provided and derive more value. For more information reach out to your account managers or write to


  1. This comment has been removed by a blog administrator.

  2. This comment has been removed by a blog administrator.


Post a Comment

Popular posts from this blog

Customer Success Story Series : Sales mobility for Home appliances leader

In the home appliances business it is imperative to build a great relationship with your dealers on the ground, the ones who sell your product and provide real connect to customers. In order to accomplish this, brands typically have a foot on street team that visit the dealers spread across the geography on a regular basis. The connect between the foot on street sales team and the dealers is a critical success factor. This home appliances brand had the typical challenges of any foot on street team, Challenges Need for customer specific data at the site Order status, payments, issues Need to process orders at site Take orders, provide discount information Lack of visibility of field operation and their activities Are the field team following their visit plan? Why are customers not paying on time? Etc., These challenges if not mitigated quickly could snowball to affect the market share and business growth. Our Client identified t

mEdge 3.x : Simpler, Faster, Smarter Field Assistant

Getting information and staying organised should consume as little time and effort as possible. That’s why we focussed on making a faster, simpler and smarter mEdge in its 3rd avatar. It is our mission to transform field operations with seamless connectivity to provide real-time information. In keeping with that, we announce general availability of mEdge 3.0.  This version is the forerunner for mEdge's transformation from a data collection app to a smart assistant   that makes field jobs simpler , faster , smarter . What to expect from mEdge 3.x? The idea is to create the ultimate companion app for anyone on the field. Be it a repairman, sales executive or a delivery guy. We are striving for a faster, easier and smarter experience with mEdge 3.x future versions. With the introduction of swipe navigation, quick update and fire & forget we are expecting upto 40% increase in efficiencies on the field Tremendous increase in the speed of update with the

Vitamap featured in Top 20 most promising Enterprise Mobility Companies - 2016

Vitamap is excited to be featured on the recently published ‘ 20 Most Promising Enterprise Mobility Companies - 2016’ by Silicon India .   The editorial reads “A renowned panel of industry’s topmost CEOs,Directors and industry analysts including siliconindia’s editorial board dissected the list throughout the year.” Adding a feather to our cap “ The platform (mEdge) addresses field service use cases across the spectrum, whether it is a service workflow for large organisations, or sophisticated lead management or a simple delivery update in e-Commerce. ” Talking of the team at Vitamap “ The close knit group of versatile experts at Vitamap leverage cutting edge technologies, be it cloud infrastructure, using NoSQL, latest platforms like Node.js, Machine learning and others. ” Go to Article As devices and networks evolve in efficiency, enterprises are now using mobility to address customer experience to real-time connected workplace and re