Skip to main content

What's New in Sep 2017 new mEdge version, config audit log, reporting engine update & more..

It's been a hectic past few months and there have been a ton of improvements on our Mobile Assistant mEdge and also on our middleware Cloudtrac.


mEdge 3.1 has been rolled out to all users and comes with performance improvements under the hood and impressive new features. Supports the smartPlannr for route optimization and smartDash the intelligent/contextual alerting system.
Mobile Workforce with Vitamap

You can read the full update release update here


Some other notable updates include,


Configurations and Publish History:
When managing self service configuration it's extremely handy to get visibility of the and status of configuration with users
  • Cloudtrac now supports Configuration history and with the changes details
  • Current draft and changes done
  • Last published configuration and track configuration sync with mEdge in real time -> Admin can pivot and identify which user is behind configuration and trigger a configuration sync


Dashboard improvements: Easy on eye colors, customization & table widgets
 
  • The dashboard colors support default material theme and are relatable
  • In addition the colors are customizable on widget basis to provide additional layer of customization
  • Dashboard now supports a bootstrap table widget to visualize tabular information
  • Use them to visualize  in attendance summary, location data, jobs coming etc


API interface got additional options of
  • Upsert -> Update or Add in one command
  • Edit -> Edit the existing Job info -> System intelligently detects change in assignment and acts on it
  • Remove -> Option to remove a Job from the system


Reports Update: Date filter & Custom reporting configuration
  • Reporting system got an upgrade with an ability to bring in data from various transition and data collected options. This allows to create derive insights from the workflow behaviors easily
  • Merge pivoted data with your master to generate insights like like Field Sales visit summary by customer, date and map it with targets


We are working hard and expect some interesting updates to come in the weeks ahead.
Keep it locked and follow us on @mEdgeforField on twitter.


Prasad Nagalapura

@_Prasad_

Comments

Popular posts from this blog

Customer Success Story Series : Sales mobility for Home appliances leader

In the home appliances business it is imperative to build a great relationship with your dealers on the ground, the ones who sell your product and provide real connect to customers.

In order to accomplish this, brands typically have a foot on street team that visit the dealers spread across the geography on a regular basis. The connect between the foot on street sales team and the dealers is a critical success factor.

This home appliances brand had the typical challenges of any foot on street team,

Need for customer specificdata at the site Order status, payments, issues Need to process ordersat site Take orders, provide discount information Lack of visibility of field operation and their activities Are the field team following their visit plan? Why are customers not paying on time? Etc.,

mEdge 3.x : Simpler, Faster, Smarter Field Assistant

Getting information and staying organised should consume as little time and effort as possible. That’s why we focussed on making a faster, simpler and smarter mEdge in its 3rd avatar. It is our mission to transform field operations with seamless connectivity to provide real-time information. In keeping with that, we announce general availability of mEdge 3.0. 
This version is the forerunner for mEdge's transformation from a data collection app to a smart assistantthat makes field jobs simpler, faster, smarter.






What to expect from mEdge 3.x?
The idea is to create the ultimate companion app for anyone on the field. Be it a repairman, sales executive or a delivery guy. We are striving for a faster, easier and smarter experience with mEdge 3.x future versions.
With the introduction of swipe navigation, quick update and fire & forget we are expecting upto 40% increase in efficiencies on the field Tremendous increase in the speed of update with the ability to review information being c…

Vitamap featured in Top 20 most promising Enterprise Mobility Companies - 2016

Vitamap is excited to be featured on the recently published ‘20 Most Promising Enterprise Mobility Companies - 2016’ by Silicon India.



The editorial reads “A renowned panel of industry’s topmost CEOs,Directors and industry analysts including siliconindia’s editorial board dissected the list throughout the year.”


Adding a feather to our cap “The platform (mEdge) addresses field service use cases across the spectrum, whether it is a service workflow for large organisations, or sophisticated lead management or a simple delivery update in e-Commerce.”




Talking of the team at Vitamap “The close knit group of versatile experts at Vitamap leverage cutting edge technologies, be it cloud infrastructure, using NoSQL, latest platforms like Node.js, Machine learning and others.” Go to Article

As devices and networks evolve in efficiency, enterprises are now using mobility to address customer experience to real-time connected workplace and real-time availability of data. This has opened up the market as…