What's New in April 2018 - Subtask Management, Bulk Messaging with Attachments & a new mEdge Upgrade
Launch of My Inbox's rich version :
- Helping Field Executive to keep informed about Latest updates and best practices of Field Activities.
- Organisations, domains and respective domains information is in hand of Field Executive.
- Field work catalogs, Sales and Service SOPs and Schematics are get pushed in Field Executive Inbox.
- The required documents, Files and Photos will be stored and available in My Inbox
- Cloudtrac system enabled Interface for coordinator to quickly create Sales, Service and Delivery Tasks.
- Task assignment can be made global irrespective of restriction on Executive to region.
- Self Tasks created by mEdge also easily can be Re-planned and Re-assigned to right executive.
- Easy recreation of removed or rejected Tasks and right resource identification and allocation is made better.
- Any Activity performed by the executive is universally and quickly searchable in Cloudtrac.
- Broadcaster of Cloudtrac help the Data Scientist to analyse the activity and inform whole Field Work force or Region-wise workforce or Individual executive in one click.
- On important and specific update from field, auto alerting to right stakeholder via SMS and E-mails at right time.
- Cloudtrac system enabled Admin user with quick management of other User with easy Password reset mechanism.
- The cloudtrac user history report helps to monitor and track the cloudtrac user activity across the organisation.
- When a Parent Task is big, it can be divided into Sub Tasks and Sub Tasks can be allocated to different field executives.
- Sub tasks function like independent tasks with all the same fields as a parent task, but are embedded within a parent task.
- Parent Task and Sub Task holder will get notified each other of respective Tasks updates.
- This improves customer satisfaction, faster completion of work and management of work and field workforce.