Offline Sync for media in mEdge:
It's a critical need to capture various types of media as part of any service/sales/delivery workflows, and with a low bandwidth network, completing workflows are always a challenge. To address this; mEdge 2.x now supports background media upload enabled by default. Now capture any number of pictures/audio etc and update, workflow transactions and API updates happen in real-time and media gets uploaded in back end as the user moves around. Failures are easily seen by the user and can be retried.
Powerful Master ManagementNow create any kind of masters easily and have it uploaded in Cloudtrac to use in mEdge or in assignments. Our intelligent master sync management ensures all the master data is available offline for quick and fast access of data while on the go.
Masters can be used for various purposes in mEdge or in workflows
- To collect fault reasons/root causes in services
- Sales visit reasons, product codes while creating orders, Dealer details & codes etc
- Reason for delivery rejection
- Equipment in a site, product installed in customer place etc
Reach out to firstname.lastname@example.org to know more and see how these features can benefit your day to day operations.