What's New in Feb 2016 - Dynamic Pivot Reports

In the ongoing effort to bring you a well rounded field service platform, we have extended to provide auto offline sync and added dynamic pivot reports to our kitty of offerings.

As a field service platform, we generate loads of data about equipment, billing, distance travelled etc. To convert this into intelligible measures such as first time fix, efficiency and resource utilization rate we need powerful analytics.

Keeping in line with this, we have added a new! analytical interface on the existing Reports and Activities on Cloudtrac :

Dynamic Pivot Reports Interface:

All reports now have a view and Analyze interface
View interface* supports column hide/show, sort,simple search and export (XLS & CSV)
Analysis interface supports pivot insight of the data shown

Drag and drop the columns and analyze data
View as tables, bar charts, line chart, heat map etc
Filter on the data and dig deeper
Simple TSV dump of the analyzed data

Dynamic Activity view and Pivot Interface:

Updated Activity Interface to view dynamic data and do quick pivot analysis

Helps you to dig deeper and visualize activity trends
Interface similar to Reports -> Table, Chart and heat map visualizations available

What you can do:

Quick analysis of the Task Status (Open/Closed etc) by Hub/users without having to download the report each time
Trend of the distance covered by users by day
Trend (Line chart) of the Closures by Date /hub/users etc
Analyze sub-item reports easily (Part status/etc, Invoice Status, Exchange info)

Note*: Very large data sets (over 10000 rows) may freeze your browsers

Comments

Customer Success Story Series : Sales mobility for Home appliances leader

In the home appliances business it is imperative to build a great relationship with your dealers on the ground, the ones who sell your product and provide real connect to customers. In order to accomplish this, brands typically have a foot on street team that visit the dealers spread across the geography on a regular basis. The connect between the foot on street sales team and the dealers is a critical success factor. This home appliances brand had the typical challenges of any foot on street team, Challenges Need for customer specific data at the site Order status, payments, issues Need to process orders at site Take orders, provide discount information Lack of visibility of field operation and their activities Are the field team following their visit plan? Why are customers not paying on time? Etc., These challenges if not mitigated quickly could snowball to affect the market share and business growth. Our Client identified t...

mEdge 3.x : Simpler, Faster, Smarter Field Assistant

Getting information and staying organised should consume as little time and effort as possible. That’s why we focussed on making a faster, simpler and smarter mEdge in its 3rd avatar. It is our mission to transform field operations with seamless connectivity to provide real-time information. In keeping with that, we announce general availability of mEdge 3.0. This version is the forerunner for mEdge's transformation from a data collection app to a smart assistant that makes field jobs simpler , faster , smarter . What to expect from mEdge 3.x? The idea is to create the ultimate companion app for anyone on the field. Be it a repairman, sales executive or a delivery guy. We are striving for a faster, easier and smarter experience with mEdge 3.x future versions. With the introduction of swipe navigation, quick update and fire & forget we are expecting upto 40% increase in efficiencies on the field Tremendous increase in the speed of update wit...

Vitamap featured in Top 20 most promising Enterprise Mobility Companies - 2016

Vitamap is excited to be featured on the recently published ‘ 20 Most Promising Enterprise Mobility Companies - 2016’ by Silicon India . The editorial reads “A renowned panel of industry’s topmost CEOs,Directors and industry analysts including siliconindia’s editorial board dissected the list throughout the year.” Adding a feather to our cap “ The platform (mEdge) addresses field service use cases across the spectrum, whether it is a service workflow for large organisations, or sophisticated lead management or a simple delivery update in e-Commerce. ” Talking of the team at Vitamap “ The close knit group of versatile experts at Vitamap leverage cutting edge technologies, be it cloud infrastructure, using NoSQL, latest platforms like Node.js, Machine learning and others. ” Go to Article As devices and networks evolve in efficiency, enterprises are now using mobility to address customer experience to real-time connected workplace an...

Search This Blog