Customer Success Story : Quick on-boarding for India’s Growing Telecom Infrastructure Service Provider
As a company they are committed to excellence in customer service, creativity and integrity. They were also keen on being ecologically conscious and in their line of business that means using paperless system to get the job done.
We recently added ISO 9001:2008 and OHSAS 18001:2007 certified Telecom Infrastructure Service provider based in Bangalore. They provide end-to-end Optical, Wireless, and Telecom services to an impressive set of global telecom equipment suppliers.
- Manage critical breakdowns within agreed SLA’s with greater visibility of the proceedings on field
- Manage spare requests and ensure timely delivery of required parts
- Less room for error as manual data entry is eliminated
- Audit teams are able to accomplish better compliance supported by rich media
- Achieve the overall objective of running an eco-friendly business
Mohan - a coordinator using our platform says “We have seen many advantages with the implementation of mEdge. Tracking FE’s and updates on level of completion for each job, material details at site is what we find great value in. The app is very useful and has very relevant features for our staff. We are in the process of streamlining internal processes to realize the full value of using the platform for our field activities”
Do you have similar roadblocks with your field teams? Write to us at firstname.lastname@example.org to discuss how Vitamap can help you.